Returns & Exchanges
At Merajora, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your Merajora account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the Return Authorization Number is clearly included inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
